INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

We are very sorry for this, please contact our friendly Customer Service Team for advice on sales@theroseuae.com

Our team takes special care of each order to ensure your order reaches you in perfect condition. However, if it happens that you do receive a damaged item, please fill in the Returns Form by following the link below and your case will be processed at the earliest possible. Please click here to fill out our return form.

We know how hard it is to not have what you really want. Not to worry, you can contact our Customer Service team on sales@theroseuae.com who will try their hardest to find an alternative item for you or give you an approximate time of when the item will be back in stock.

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